Welcome to Alpine Plunges! These Terms of Service ("Terms") govern your use of our website located at www.alpineplunges.com (the "Site") and the purchase of products or services through the Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.

1. Use of the Site

1. Eligibility: You must be at least 18 years old to use this Site. By using the Site, you represent and warrant that you meet this requirement.

2. Account Creation: To access certain features of the Site or to make a purchase, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update this information as necessary.

3. Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

2. Orders and Payments

1. Product Availability: All products and services offered on the Site are subject to availability, and we reserve the right to limit quantities or discontinue products without prior notice.

2. Pricing: All prices listed on the Site are subject to change without notice. Prices do not include applicable taxes or shipping fees, which will be calculated at checkout.

3. Payment: You agree to pay all charges incurred by you or on your behalf through the Site, at the prices in effect when such charges are incurred. Payments must be made using the payment methods provided on the Site. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.

3. Shipping and Deliveries

1. Shipping: Alpine Plunges will handle the shipment of products to the address provided by you at checkout. Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or events beyond our control.

2. Delivery Issues: If there is an issue with the delivery of your order, such as a lost or damaged shipment, please contact our customer service team at contact@alpineplunges.com. We will work with you to resolve the issue as quickly as possible.

3. Title and Risk of Loss: Title to the products and risk of loss pass to you upon our delivery of the products to the carrier.

4. Returns: We accept returns of unused and unopened products within 30 days of purchase. To initiate a return, please contact our customer service team at contact@alpineplunges.com.

4. Intellectual Property

1. Ownership: All content on the Site, including text, graphics, logos, images, and software, is the property of Alpine Plunges or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

2. Limited License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our express written permission.

5. User Conduct

1. Prohibited Activities: You agree not to engage in any of the following prohibited activities:

   • Using the Site for any unlawful purpose or to solicit others to perform or participate in any unlawful acts.

   • Attempting to interfere with the proper functioning of the Site, including hacking, spamming, or uploading harmful code.

   • Engaging in any activity that could damage, disable, or impair the Site or our servers.

2. User-Generated Content: If you submit or post any content to the Site, including reviews, comments, or photos, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and distribute such content for any purpose.

6. Disclaimers and Limitation of Liability

1. Warranties: While the Site and all products and services offered through the Site are generally provided "as is" and "as available," we are pleased to offer a 1-year limited manufacturing warranty on our cold plunges. This warranty covers defects in materials and workmanship under normal use during the warranty period. Please note that all other products and services on the Site are provided without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

2. Limitation of Liability: To the fullest extent permitted by law, Alpine Plunges shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site or the purchase of any products or services through the Site, even if we have been advised of the possibility of such damages.

7. Indemnification

You agree to indemnify and hold harmless Alpine Plunges and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, or expenses arising out of or related to your use of the Site or your violation of these Terms.

8. Governing Law

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of Utah, without regard to its conflict of laws principles.

9. Contact Us

If you have any questions or concerns about these Terms, please contact us at contact@alpineplunges.com.