FAQ

  • What is a cold plunge, and how does it work?

    A cold plunge is a small pool filled with cold water typically kept between 45°F to 55°F. It works by immersing the body in cold water, which can help reduce inflammation, improve circulation, and promote recovery.

  • What are the benefits of using a cold plunge?

    Using a cold plunge can help alleviate muscle soreness, reduce stress, boost immunity, and increase energy levels.

  • How often should I use a cold plunge?

    The frequency of cold plunge use depends on individual preferences and goals, but many people find benefits from using it several times a week.

  • Are cold plunges suitable for everyone?

    Cold plunges are generally safe for most people, but individuals with certain medical conditions such as heart problems or circulation issues should consult a healthcare professional before use.

  • What are the dimensions of your cold plunges?

    65"L x 33"W x 36"H

  • Can I customize my cold plunge?

    Yes, we offer customization options to tailor your cold plunge according to your preferences, including personalized finishes, and additional amenities.

  • How long does it take to install a cold plunge?

    Installation time varies depending on the specific model and site conditions, but our team works efficiently to ensure prompt setup and minimal disruption.

  • What kind of maintenance does a cold plunge require?

    Cold plunges require regular cleaning and filter changes to ensure optimal performance and hygiene. We provide maintenance guidelines and support to help you keep your plunge in top condition.

  • Do you offer warranty or support services?

    Yes, we offer a 1-year warranty coverage and ongoing support to address any issues or concerns you may encounter with your cold plunge.

  • Can I try a cold plunge before purchasing?

    We do not currently offer trial periods, but we are happy to provide detailed information and answer any questions to help you make an informed decision.

  • What payment options do you accept?

    We accept various payment methods, including credit/debit cards, bank transfers, and financing options, to accommodate your preferences.

  • Do you offer delivery and installation services?

    We offer free curbside delivery for all cold plunge purchases. If it's convenient for you, we're happy to bring the cold plunge into your house with some additional coordination, also at no extra charge. This includes free installation if it's straightforward and accessible.

    However, if the delivery and installation process becomes inconvenient, such as requiring additional manpower or navigating stairs or tight spaces, we may need to charge an in-home installation fee of approximately $150. This fee covers the extra time and effort required for complex installations.

    Please contact us to discuss your specific delivery and installation needs, and we'll be happy to accommodate you.

  • What is your return policy?

    Our return policy allows for returns within a specified period if the cold plunge is unused and in its original condition, subject to terms and conditions.